Registered from 1 April 2013.
GP practice · independent evidence profile
Linden Medical Group
Linden Medical Centre, 54 Linden Avenue, Kettering, Northamptonshire, NN15 7NX
CQC location 1-573885848NHS organisation code K83036
A registered address may be where care is managed rather than delivered.
ODS code K83036. Data refreshed 31 August 2026.
Location and contact
Linden Medical Centre, 54 Linden Avenue, Kettering, Northamptonshire, NN15 7NX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is exceptionally effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Linden Medical Group
Assessment dated 18 July 2024. Published 10 March 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. We recognise the work that GP practices have been engaged in to continue to provide safe, quality care to the people they serve. We know staff are carrying this out whilst the demand for general practice remains exceptionally high, with more appointments being provided than ever. However, this challenging context, access to general practice remains a concern for people.
Our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. The assessment of the quality statement equity of access includes looking at what practices are doing innovatively to improve patient access to primary care and sharing this information to drive improvement.
National GP Patient Survey results from the 2024 survey carried out between 01/01/2024 to 30/04/2024 showed patient satisfaction was mixed with some scores above local and national averages. For example, patients were satisfied with the ease of contacting the practice using their website, choice of location when trying to make an appointment and the ease of contacting the practice using the NHS App.
Satisfaction scores where patients experience was below local and national averages related to respondents’ overall experience of the practice, appointment waiting times and choice of appointment time.
Feedback gathered during our engagement with Linden Medical Group patient participation group (PPG) as part of this assessment was more positive. For example, PPG described actions taken to improve patient satisfaction such as re-introduction of touch pads for patients to check in for appointments upon arrival, recruitment of GPs has positively impacted on waiting times and the introduction of a new phone system supported improvements to patients’ satisfaction with access.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 28.3% response rate.
Overall experience was good
Confidence interval 67.8%–92%Experience of contacting the practice was good
Confidence interval 49.8%–79.7%Last appointment met the patient’s needs
Confidence interval 85.4%–99.5%Healthcare professional was good at listening
Confidence interval 76.3%–96.6%Healthcare professional treated the patient with care and concern
Confidence interval 73.8%–95.5%Patient had confidence and trust in the healthcare professional
Confidence interval 89.9%–100%Reception and administrative team were helpful
Confidence interval 65.9%–90.9%Contacting the practice by phone was easy
Confidence interval 21.8%–53.5%Contacting the practice through its website was easy
Confidence interval 36.4%–71.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Linden Medical Group
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
26 September 2016GoodCQC rating history
3 December 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.