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GP practice · independent evidence profile

Hobs Moat Medical Centre

Ulleries Road, Solihull, West Midlands, B92 8ED

CQC location 1-572590870NHS organisation code M89019
Current overall CQC ratingOutstandingAssessment dated 22 March 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressUlleries Road, Solihull, West Midlands, B92 8ED

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Birmingham and Solihull Integrated Care Board

ODS code M89019. Data refreshed 31 August 2026.

Location and contact

Ulleries Road, Solihull, West Midlands, B92 8ED

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Outstanding
100%

This service is exceptionally caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Outstanding
100%

This service is exceptionally well-led

Latest published evidence

Ongoing Assessment for Hobs Moat Medical Centre

Assessment dated 22 March 2024. Published 12 June 2024.

What CQC reported

The service is performing exceptionally well.

People’s experience

The 2023 GP patient survey data showed that while patient satisfaction with telephone and appointment access had improved in all 4 indicators from the previous year (2022), patient satisfaction with how easy people found it to access the practice by telephone remained poor. The 2023 survey showed a significant negative variation when compared with other local and national GP practices. Feedback from 16 people to CQC was negative about accessing the practice by telephone or in making an appointment. The provider had reviewed and responded to the GP patient survey data and continued to make improvements to offer a more responsive service that met all patient’s needs.

GP Patient Survey 2026

What registered patients reported

102 completed questionnaires · 24.1% response rate.

74.1%

Overall experience was good

Confidence interval 60.7%–84.1%
56.3%

Experience of contacting the practice was good

Confidence interval 42.9%–68.9%
87.1%

Last appointment met the patient’s needs

Confidence interval 75.1%–93.7%
85.7%

Healthcare professional was good at listening

Confidence interval 73.4%–92.9%
84.7%

Healthcare professional treated the patient with care and concern

Confidence interval 72.2%–92.2%
90.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 79.5%–96.2%
81.7%

Reception and administrative team were helpful

Confidence interval 68.7%–90.1%
29.8%

Contacting the practice by phone was easy

Confidence interval 18.8%–43.8%
54.6%

Contacting the practice through its website was easy

Confidence interval 38.7%–69.7%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Hobs Moat Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

1 February 2019OutstandingCQC rating history
17 September 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.