Registered from 1 April 2013.
GP practice · independent evidence profile
Ixworth Surgery
Thetford Road, Ixworth, Bury St Edmunds, Suffolk, IP31 2HD
CQC location 1-572150303NHS organisation code D83007
A registered address may be where care is managed rather than delivered.
ODS code D83007. Data refreshed 6 September 2026.
Location and contact
Thetford Road, Ixworth, Bury St Edmunds, Suffolk, IP31 2HD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ixworth Surgery
Assessment dated 17 December 2025. Published 24 February 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider had clear information on our Give Feedback on Care (GFC) process as an alert on their website and at the service. We reviewed people’s feedback from GFC, Healthwatch Suffolk and spoke with care home representatives. Feedback was positive regarding the professionalism, helpful and caring nature of clinical and non-clinical staff and the clinical care and treatment provided. Feedback was positive regarding access to appointments. The National GP Patient Survey showed people were satisfied with the access and experience provided by the service. Results from the NHS Friends and Family Test, from 12 January 2025 to 12 January 2026 showed 98% of people rated their overall experience of the service as good or very good. The service worked with The Patients Association - Ixworth Surgery, a registered charity. They met 4 times a year and a representative from the practice attended. We spoke to and received feedback from representatives who represented the views of people who used the service. They described an effective working relationship, for example, with the practice manager who provided practice updates every 2 months for their newsletter.
GP Patient Survey 2026
What registered patients reported
125 completed questionnaires · 41% response rate.
Overall experience was good
Confidence interval 84.6%–94.6%Experience of contacting the practice was good
Confidence interval 78.3%–90.4%Last appointment met the patient’s needs
Confidence interval 88.4%–97%Healthcare professional was good at listening
Confidence interval 87.1%–96.2%Healthcare professional treated the patient with care and concern
Confidence interval 84.6%–94.7%Patient had confidence and trust in the healthcare professional
Confidence interval 94.7%–99.6%Reception and administrative team were helpful
Confidence interval 87.4%–96.3%Contacting the practice by phone was easy
Confidence interval 65.7%–80.8%Contacting the practice through its website was easy
Confidence interval 55.5%–83.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ixworth Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
27 April 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.