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GP practice · independent evidence profile

Pathfields Medical Group

Plympton Health Centre, Mudgeway, Plympton, Plymouth, Devon, PL7 1AD

CQC location 1-572107342NHS organisation code L83008
Current overall CQC ratingGoodAssessment dated 11 December 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressPlympton Health Centre, Mudgeway, Plympton, Plymouth, Devon, PL7 1AD

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Devon Integrated Care Board

ODS code L83008. Data refreshed 31 August 2026.

Location and contact

Plympton Health Centre, Mudgeway, Plympton, Plymouth, Devon, PL7 1AD

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Pathfields Medical Group

Assessment dated 11 December 2024. Published 7 April 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of the care and treatment they received. Recent survey results, including the 2024 National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG), a group of people who were patients at the practice and represented the views of people using the service. The PPG felt listened to and they worked with the service to make positive changes, such as reviewing the repeat prescription request process at the service. We asked the service to share a link with people so they could share their feedback with CQC and 92% of the feedback we received was positive. People told us the service was well organised, efficient and staff listened, were friendly and caring.

GP Patient Survey 2026

What registered patients reported

179 completed questionnaires · 26.8% response rate.

54.1%

Overall experience was good

Confidence interval 37%–70.3%
49.9%

Experience of contacting the practice was good

Confidence interval 33%–66.9%
87.2%

Last appointment met the patient’s needs

Confidence interval 70.4%–95.1%
83.5%

Healthcare professional was good at listening

Confidence interval 66%–93%
82.7%

Healthcare professional treated the patient with care and concern

Confidence interval 64.9%–92.5%
90.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 74%–96.9%
63.2%

Reception and administrative team were helpful

Confidence interval 44.6%–78.5%
23.9%

Contacting the practice by phone was easy

Confidence interval 11.9%–42.1%
17.7%

Contacting the practice through its website was easy

Confidence interval 6.7%–39.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Pathfields Medical Group

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

29 April 2024Requires improvementCQC rating history
21 December 2018GoodCQC rating history
14 May 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.