Registered from 1 April 2013.
GP practice · independent evidence profile
Pinfold Medical Practice
Loughborough Health Centre, Pinfold Gate, Loughborough, Leicestershire, LE11 1DQ
CQC location 1-571431478NHS organisation code C82011
A registered address may be where care is managed rather than delivered.
ODS code C82011. Data refreshed 31 August 2026.
Location and contact
Loughborough Health Centre, Pinfold Gate, Loughborough, Leicestershire, LE11 1DQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Pinfold Medical Practice
Assessment dated 30 October 2024. Published 3 January 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The GP patient survey data for 2024 regarding access were mainly in line or above the England average for the questions relating to access. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. The service engaged with the patients through the Patient Participation Group (PPG) and used internal surveys to involve their patient population; encouraging the sharing of their experience of the care and treatment received. Feedback from people, relatives and professionals who worked closely with the service was mainly positive e.g. people told us that they felt involved in decisions about their care and treatment and the staff were professional and knowledgeable. Patients experience on accessing the practice we received on the day or through give feedback on care was positive.
GP Patient Survey 2026
What registered patients reported
94 completed questionnaires · 21.3% response rate.
Overall experience was good
Confidence interval 51.8%–85.5%Experience of contacting the practice was good
Confidence interval 37.1%–73.8%Last appointment met the patient’s needs
Confidence interval 65.6%–94%Healthcare professional was good at listening
Confidence interval 56.1%–88.6%Healthcare professional treated the patient with care and concern
Confidence interval 49.8%–84.3%Patient had confidence and trust in the healthcare professional
Confidence interval 64.3%–93.3%Reception and administrative team were helpful
Confidence interval 68.5%–95.4%Contacting the practice by phone was easy
Confidence interval 17.7%–53.5%Contacting the practice through its website was easy
Confidence interval 15.4%–59.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Pinfold Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 November 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.