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GP practice · independent evidence profile

The Heavitree Practice

Heavitree Health Centre, South Lawn Terrace, Exeter, Devon, EX1 2RX

CQC location 1-571131088NHS organisation code L83077
Current overall CQC ratingGoodAssessment dated 6 May 2016
Active registrationRegistered

Registered from 1 April 2013.

Registered addressHeavitree Health Centre, South Lawn Terrace, Exeter, Devon, EX1 2RX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Devon Integrated Care Board

ODS code L83077. Data refreshed 31 August 2026.

Location and contact

Heavitree Health Centre, South Lawn Terrace, Exeter, Devon, EX1 2RX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

GP Patient Survey 2026

What registered patients reported

126 completed questionnaires · 36.1% response rate.

97.7%

Overall experience was good

Confidence interval 93.4%–99.2%
97%

Experience of contacting the practice was good

Confidence interval 92.5%–98.8%
88%

Last appointment met the patient’s needs

Confidence interval 81.3%–92.6%
92.4%

Healthcare professional was good at listening

Confidence interval 86.5%–95.8%
91.4%

Healthcare professional treated the patient with care and concern

Confidence interval 85.3%–95.1%
98.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 95.1%–99.7%
94.3%

Reception and administrative team were helpful

Confidence interval 89%–97.2%
99.2%

Contacting the practice by phone was easy

Confidence interval 95.6%–99.8%
68.5%

Contacting the practice through its website was easy

Confidence interval 55.3%–79.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of The Heavitree Practice

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

6 May 2016Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.