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GP practice · independent evidence profile

Saxonbrook Medical

Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH

CQC location 1-570966147NHS organisation code H82026
Current overall CQC ratingGoodAssessment dated 28 April 2022
Active registrationRegistered

Registered from 1 April 2013.

Registered addressMaidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Surrey and Sussex Integrated Care Board

ODS code H82026. Data refreshed 31 August 2026.

Location and contact

Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

GP Patient Survey 2026

What registered patients reported

98 completed questionnaires · 23.7% response rate.

62.7%

Overall experience was good

Confidence interval 40.6%–80.5%
64%

Experience of contacting the practice was good

Confidence interval 41.7%–81.6%
81.9%

Last appointment met the patient’s needs

Confidence interval 58.9%–93.5%
76.3%

Healthcare professional was good at listening

Confidence interval 53.6%–89.9%
73.1%

Healthcare professional treated the patient with care and concern

Confidence interval 50.3%–88%
87.1%

Patient had confidence and trust in the healthcare professional

Confidence interval 65.3%–96%
66.9%

Reception and administrative team were helpful

Confidence interval 43.9%–84%
42.4%

Contacting the practice by phone was easy

Confidence interval 22.7%–64.8%
48.2%

Contacting the practice through its website was easy

Confidence interval 26.9%–70.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Saxonbrook Medical

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

17 March 2020GoodCQC rating history
16 May 2017GoodCQC rating history
27 May 2016Requires improvementCQC rating history
28 April 2022Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.