Registered from 1 April 2013.
GP practice · independent evidence profile
Eastgate Surgery
Eastgate House, 28-34 Church Street, Dunstable, Bedfordshire, LU5 4RU
CQC location 1-570950215NHS organisation code E81635
A registered address may be where care is managed rather than delivered.
ODS code E81635. Data refreshed 6 September 2026.
Location and contact
Eastgate House, 28-34 Church Street, Dunstable, Bedfordshire, LU5 4RU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Eastgate Surgery
Assessment dated 6 February 2026. Published 21 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included reviewing CQC ‘Give Feedback on Care’ comments and other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with care, compassion and professionalism. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied. For example, 83% of respondents were positive about their overall experience of contacting their GP practice. This was above the national average of 70%, and 92% of respondents were positive about their overall experience of their GP practice. This was above the national average of 75%. Care home staff were generally positive about the support provided by the service. Clinicians were described as kind, compassionate and committed in their interactions with residents. There was a long-established and active patient participation group (PPG) who represented the views of people using the service. A PPG representative described how feedback shared through the PPG had been listened to and acted upon, resulting in changes such as increased awareness of the menopause support available to patients.
GP Patient Survey 2026
What registered patients reported
98 completed questionnaires · 20.7% response rate.
Overall experience was good
Confidence interval 74.4%–86.8%Experience of contacting the practice was good
Confidence interval 74.3%–86.8%Last appointment met the patient’s needs
Confidence interval 83.6%–93.5%Healthcare professional was good at listening
Confidence interval 80.2%–91.2%Healthcare professional treated the patient with care and concern
Confidence interval 72.2%–85.2%Patient had confidence and trust in the healthcare professional
Confidence interval 89.9%–97.4%Reception and administrative team were helpful
Confidence interval 87.6%–96%Contacting the practice by phone was easy
Confidence interval 79.6%–90.7%Contacting the practice through its website was easy
Confidence interval 39.3%–64.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Eastgate Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
2 December 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.