Registered from 1 April 2013.
GP practice · independent evidence profile
Westminster Medical Centre
Aldams Grove, Kirkdale, Liverpool, Merseyside, L4 3TT
CQC location 1-570789209NHS organisation code N82049
A registered address may be where care is managed rather than delivered.
ODS code N82049. Data refreshed 31 August 2026.
Location and contact
Aldams Grove, Kirkdale, Liverpool, Merseyside, L4 3TT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Westminster Medical Centre
Assessment dated 23 October 2025. Published 23 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We spoke with 5 people during the assessment who told us that they were listened to, involved in decisions about their care and treatment and treated with respect and kindness. They told us there had been improvements to the telephone and appointment system; however, they said they would like more appointments to be available when contacting the practice in the morning as the appointments go quickly.
Friends and Family Test data for November 2025 to January 2026 demonstrated that 88% of respondents stated their experience of the service was good or very good.
The experience of people who used the service as indicated in the national GP Patient Survey showed the practice was in-line with local and national averages for people having their needs met and waiting times for an appointment. However, overall responses were below local and national averages for questions relating to the service being caring, such as having confidence and trust in the clinician, being treated with care and concern and the clinician listening.
The experience of people who used the service as indicated in the national GP Patient Survey showed the practice was below local and national averages for accessibility. People’s experience was significantly below average for ease of contacting the practice by telephone and via the website. Peoples overall experience of contacting the practice was also below average.
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 18.5% response rate.
Overall experience was good
Confidence interval 58.1%–78.5%Experience of contacting the practice was good
Confidence interval 50.3%–72.1%Last appointment met the patient’s needs
Confidence interval 79%–94.1%Healthcare professional was good at listening
Confidence interval 74.2%–91%Healthcare professional treated the patient with care and concern
Confidence interval 73.6%–90.7%Patient had confidence and trust in the healthcare professional
Confidence interval 76.9%–92.8%Reception and administrative team were helpful
Confidence interval 64.5%–83.6%Contacting the practice by phone was easy
Confidence interval 26.8%–48.7%Contacting the practice through its website was easy
Confidence interval 19.7%–48.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Westminster Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
20 October 2022GoodCQC rating history
19 July 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.