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GP practice · independent evidence profile

Abbottswood Medical Centre

Defford Road, Pershore, Worcestershire, WR10 1HZ

CQC location 1-570672525NHS organisation code M81046
Current overall CQC ratingGoodAssessment dated 22 July 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressDefford Road, Pershore, Worcestershire, WR10 1HZ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Herefordshire and Worcestershire Integrated Care Board

ODS code M81046. Data refreshed 31 August 2026.

Location and contact

Defford Road, Pershore, Worcestershire, WR10 1HZ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
85%

This service is caring

Effective

Good
83%

This service is effective

Responsive

Good
86%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
82%

This service is well-led

Latest published evidence

Ongoing Assessment for Abbottswood Medical Centre

Assessment dated 22 July 2025. Published 18 December 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The practice encouraged and used feedback from people who used the service to make improvements. Both verbal and written complaints were investigated and used to drive improvement. Feedback from the NHS Friends and Family Test and National GP Patient Survey and was positive and higher than the national averages. We reviewed feedback given directly to us and people’s responses were positive regarding their overall satisfaction. The practice had an enthusiastic Patient Participation Group (PPG) that represented the views of people using the service. This group felt engaged with the practice and felt listened to.

GP Patient Survey 2026

What registered patients reported

119 completed questionnaires · 42% response rate.

88.8%

Overall experience was good

Confidence interval 78.7%–94.4%
86.4%

Experience of contacting the practice was good

Confidence interval 75.8%–92.8%
95.6%

Last appointment met the patient’s needs

Confidence interval 87.2%–98.5%
93.1%

Healthcare professional was good at listening

Confidence interval 83.8%–97.2%
92.2%

Healthcare professional treated the patient with care and concern

Confidence interval 82.7%–96.7%
97.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 89.8%–99.4%
94.9%

Reception and administrative team were helpful

Confidence interval 86.3%–98.2%
70.9%

Contacting the practice by phone was easy

Confidence interval 58.5%–80.8%
74.5%

Contacting the practice through its website was easy

Confidence interval 59.6%–85.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Abbottswood Medical Centre

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

24 March 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.