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Liscard Group Practice

Liscard Group Practice, Victoria Central Health Centre, Wallasey, Merseyside, CH44 5UF

CQC location 1-570641163NHS organisation code N85616
Current overall CQC ratingGoodAssessment dated 14 March 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressLiscard Group Practice, Victoria Central Health Centre, Wallasey, Merseyside, CH44 5UF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Cheshire and Merseyside Integrated Care Board

ODS code N85616. Data refreshed 31 August 2026.

Location and contact

Liscard Group Practice, Victoria Central Health Centre, Wallasey, Merseyside, CH44 5UF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Effective

Good
75%

This service is effective

Safe

Good
75%

This service is safe

Responsive

Good
75%

This service is responsive

Well-led

Good
75%

This service is well-led

Caring

Good
75%

This service is caring

Latest published evidence

Ongoing Assessment for Liscard Group Practice - Staples B

Assessment dated 14 March 2024. Published 17 April 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The 2023 GP patient survey data regarding access showed responses were in line with local and national averages and similar in performance to the previous year’s results. The practice had reviewed the GP patient survey data as part of their primary care network capacity and access plan and had taken action to make improvements. Results from the NHS Friends and Family Test (FFT) were reviewed and found to be positive. For example, in February 2024, 111 people responded to the survey and 97% of respondents rated their experience of the service as good or very good. CQC received feedback from 8 patients in response to this assessment, all of which were positive about the service. They included comments about phone calls being answered promptly and the helpfulness of staff.

GP Patient Survey 2026

What registered patients reported

95 completed questionnaires · 22.8% response rate.

91.8%

Overall experience was good

Confidence interval 85.9%–95.4%
76.3%

Experience of contacting the practice was good

Confidence interval 68.3%–82.8%
95.6%

Last appointment met the patient’s needs

Confidence interval 90.6%–98%
90.7%

Healthcare professional was good at listening

Confidence interval 84.5%–94.6%
90.6%

Healthcare professional treated the patient with care and concern

Confidence interval 84.3%–94.5%
95.6%

Patient had confidence and trust in the healthcare professional

Confidence interval 90.6%–98%
91.7%

Reception and administrative team were helpful

Confidence interval 85.6%–95.3%
64.3%

Contacting the practice by phone was easy

Confidence interval 55.6%–72.1%
77.9%

Contacting the practice through its website was easy

Confidence interval 67.1%–85.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Liscard Group Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

12 February 2019GoodCQC rating history
21 May 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.