Registered from 1 April 2013.
GP practice · independent evidence profile
Firs House Partnership
Firs House, Station Road, Impington, Cambridge, Cambridgeshire, CB24 9NP
CQC location 1-570639706NHS organisation code D81028
A registered address may be where care is managed rather than delivered.
ODS code D81028. Data refreshed 1 September 2026.
Location and contact
Firs House, Station Road, Impington, Cambridge, Cambridgeshire, CB24 9NP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Firs House Partnership
Assessment dated 11 January 2024. Published 3 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patient feedback was encouraged and there was a month on month increase to the in-house patient surveys. We saw positive results of 100% for good and very good in relation to access. The provider welcomed feedback from patients through in house surveys and external surveys and created action plans for feedback to ensure all patient suggestions were discussed as a practice to change ways of working to enhance patient experiences. The practice was open Monday to Friday from 8 am to 6.30 pm. Appointments were available from 8 am to 6 pm under an agreement with the local integrated care board for Hertfordshire urgent care (HUC) to offer appointments from 6 pm to 6.30 pm. Cambs GP federation offered appointments from 6.30 pm to 9.30 pm. Patients also had an opportunity to access weekend appointment on a Saturday from 9 am to 5pm. Outside of these hours, patients were asked contact NHS 111.
GP Patient Survey 2026
What registered patients reported
110 completed questionnaires · 36.3% response rate.
Overall experience was good
Confidence interval 64.6%–82.7%Experience of contacting the practice was good
Confidence interval 59.5%–78.6%Last appointment met the patient’s needs
Confidence interval 87.5%–97.7%Healthcare professional was good at listening
Confidence interval 74.8%–90.5%Healthcare professional treated the patient with care and concern
Confidence interval 77%–91.8%Patient had confidence and trust in the healthcare professional
Confidence interval 84.5%–96.3%Reception and administrative team were helpful
Confidence interval 72.8%–89.2%Contacting the practice by phone was easy
Confidence interval 35.8%–57.3%Contacting the practice through its website was easy
Confidence interval 59.2%–80.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Firs House Partnership
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
15 May 2019GoodCQC rating history
13 August 2015OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.