Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Kingstone Surgery

The Surgery, Kingstone, Hereford, Herefordshire, HR2 9HN

CQC location 1-570155724NHS organisation code M81067
Current overall CQC ratingGoodAssessment dated 6 February 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Surgery, Kingstone, Hereford, Herefordshire, HR2 9HN

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Herefordshire and Worcestershire Integrated Care Board

ODS code M81067. Data refreshed 31 August 2026.

Location and contact

The Surgery, Kingstone, Hereford, Herefordshire, HR2 9HN

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Outstanding
90%

This service is exceptionally caring

Effective

Good
75%

This service is effective

Responsive

Good
82%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Kingstone Surgery

Assessment dated 6 February 2025. Published 10 April 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were very positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. Patients told us they could access appointments in a timely manner, and they felt cared for and listened to. They said how professional, friendly and approachable staff were and they felt they were involved in decisions about their care.

GP Patient Survey 2026

What registered patients reported

124 completed questionnaires · 45.6% response rate.

97.6%

Overall experience was good

Confidence interval 95.4%–98.8%
100%

Experience of contacting the practice was good

Confidence interval 98.8%–100%
98.8%

Last appointment met the patient’s needs

Confidence interval 96.9%–99.5%
99.5%

Healthcare professional was good at listening

Confidence interval 98%–99.9%
99.5%

Healthcare professional treated the patient with care and concern

Confidence interval 98%–99.9%
100%

Patient had confidence and trust in the healthcare professional

Confidence interval 98.8%–100%
100%

Reception and administrative team were helpful

Confidence interval 98.8%–100%
93.9%

Contacting the practice by phone was easy

Confidence interval 90.7%–96.1%
91.2%

Contacting the practice through its website was easy

Confidence interval 81.9%–96%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Kingstone Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

31 October 2016GoodCQC rating history
15 October 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.