Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Downton Surgery

The Surgery, Moot Lane, Downton, Salisbury, Wiltshire, SP5 3JP

CQC location 1-570151195NHS organisation code J83043
Current overall CQC ratingGoodAssessment dated 30 May 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Surgery, Moot Lane, Downton, Salisbury, Wiltshire, SP5 3JP

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board

ODS code J83043. Data refreshed 31 August 2026.

Location and contact

The Surgery, Moot Lane, Downton, Salisbury, Wiltshire, SP5 3JP

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Downton Surgery

Assessment dated 30 May 2025. Published 21 July 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We reviewed feedback received from people sent directly to the Care Quality Commission and the national GP patient survey results for the practice. People reported high levels of satisfaction with the healthcare professionals seen. They reported having confidence in them and felt involved in decisions about their care and treatment. Patients felt their needs were being met and they had a good overall experience of the service.

GP Patient Survey 2026

What registered patients reported

124 completed questionnaires · 47% response rate.

68.4%

Overall experience was good

Confidence interval 62.7%–73.6%
70.1%

Experience of contacting the practice was good

Confidence interval 64.5%–75.2%
84%

Last appointment met the patient’s needs

Confidence interval 79.2%–87.9%
80.4%

Healthcare professional was good at listening

Confidence interval 75.2%–84.7%
80.3%

Healthcare professional treated the patient with care and concern

Confidence interval 75.1%–84.7%
87.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 83.4%–91.3%
78%

Reception and administrative team were helpful

Confidence interval 72.7%–82.6%
52.4%

Contacting the practice by phone was easy

Confidence interval 46.5%–58.3%
36.3%

Contacting the practice through its website was easy

Confidence interval 27.6%–45.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Downton Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

18 January 2017GoodCQC rating history
23 January 2014Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.