Registered from 1 April 2013.
GP practice · independent evidence profile
Downton Surgery
The Surgery, Moot Lane, Downton, Salisbury, Wiltshire, SP5 3JP
A registered address may be where care is managed rather than delivered.
ODS code J83043. Data refreshed 31 August 2026.
Location and contact
The Surgery, Moot Lane, Downton, Salisbury, Wiltshire, SP5 3JP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Downton Surgery
Assessment dated 30 May 2025. Published 21 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We reviewed feedback received from people sent directly to the Care Quality Commission and the national GP patient survey results for the practice. People reported high levels of satisfaction with the healthcare professionals seen. They reported having confidence in them and felt involved in decisions about their care and treatment. Patients felt their needs were being met and they had a good overall experience of the service.
GP Patient Survey 2026
What registered patients reported
124 completed questionnaires · 47% response rate.
Overall experience was good
Confidence interval 62.7%–73.6%Experience of contacting the practice was good
Confidence interval 64.5%–75.2%Last appointment met the patient’s needs
Confidence interval 79.2%–87.9%Healthcare professional was good at listening
Confidence interval 75.2%–84.7%Healthcare professional treated the patient with care and concern
Confidence interval 75.1%–84.7%Patient had confidence and trust in the healthcare professional
Confidence interval 83.4%–91.3%Reception and administrative team were helpful
Confidence interval 72.7%–82.6%Contacting the practice by phone was easy
Confidence interval 46.5%–58.3%Contacting the practice through its website was easy
Confidence interval 27.6%–45.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Downton Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.