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GP practice · independent evidence profile

Farmhouse Surgery

Christchurch Medical Centre, 1 Purewell Cross Road, Christchurch, Dorset, BH23 3AF

CQC location 1-570101287NHS organisation code J81057
Current overall CQC ratingRequires improvementAssessment dated 29 April 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressChristchurch Medical Centre, 1 Purewell Cross Road, Christchurch, Dorset, BH23 3AF

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Dorset Integrated Care Board

ODS code J81057. Data refreshed 31 August 2026.

Location and contact

Christchurch Medical Centre, 1 Purewell Cross Road, Christchurch, Dorset, BH23 3AF

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
62%

This service is caring

Effective

Good
67%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Requires Improvement
59%

This service is not always safe

Well-led

Requires Improvement
57%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Farmhouse Surgery

Assessment dated 29 April 2024. Published 16 December 2024.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive about the quality of their care and treatment. Staff also informed us that they were able to speak to managers about concerns and felt supported and listened to. They confirmed that action was taken to address issues raised. There has been a PPG (Patient Participation Group) and this remains in the process of recreation. Feedback from a member of the PPG group described the surgery as positive and considered the management team responsive. Patient feedback stated that their GP appointment enable them to be very involved as much as they wanted and decisions about their care and treatment.

GP Patient Survey 2026

What registered patients reported

104 completed questionnaires · 31.1% response rate.

82.6%

Overall experience was good

Confidence interval 75.7%–87.8%
85.5%

Experience of contacting the practice was good

Confidence interval 78.9%–90.3%
97.2%

Last appointment met the patient’s needs

Confidence interval 93.1%–98.9%
92.7%

Healthcare professional was good at listening

Confidence interval 87.3%–95.9%
91.4%

Healthcare professional treated the patient with care and concern

Confidence interval 85.7%–95%
94.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 90%–97.5%
91%

Reception and administrative team were helpful

Confidence interval 85.3%–94.6%
83.5%

Contacting the practice by phone was easy

Confidence interval 76.6%–88.7%
82.6%

Contacting the practice through its website was easy

Confidence interval 71.4%–90%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Farmhouse Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

21 June 2023InadequateCQC rating history
28 February 2017GoodCQC rating history
15 September 2016Requires improvementCQC rating history
13 June 2014Published CQC reportSee the official record for the report
5 March 2014Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.