Registered from 1 April 2013.
GP practice · independent evidence profile
Abbeywell Surgery
The Abbey, Romsey, Hampshire, SO51 8EN
CQC location 1-569305029NHS organisation code J82145
A registered address may be where care is managed rather than delivered.
ODS code J82145. Data refreshed 31 August 2026.
Location and contact
The Abbey, Romsey, Hampshire, SO51 8EN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Abbeywell Surgery
Assessment dated 12 February 2024. Published 25 July 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We saw staff spoke to people politely and provided them with choice and support to access services. The practice website was up to date and information on how to access appointments was available. Results from the National GP Patient Survey showed the practice were in line with local and national averages in the overall experience of making an appointment. People we spoke with as part of the assessment told us the care they received was good and that they were involved in decisions about their care and treatment.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 37.4% response rate.
Overall experience was good
Confidence interval 35.7%–66.4%Experience of contacting the practice was good
Confidence interval 34.8%–65.5%Last appointment met the patient’s needs
Confidence interval 73%–94.7%Healthcare professional was good at listening
Confidence interval 70%–93.5%Healthcare professional treated the patient with care and concern
Confidence interval 69.8%–93.2%Patient had confidence and trust in the healthcare professional
Confidence interval 76.7%–96.6%Reception and administrative team were helpful
Confidence interval 49.3%–79.3%Contacting the practice by phone was easy
Confidence interval 13.5%–42%Contacting the practice through its website was easy
Confidence interval 8.1%–41.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Abbeywell Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
3 October 2019GoodCQC rating history
10 September 2018GoodCQC rating history
13 September 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.