Registered from 1 April 2013.
GP practice · independent evidence profile
The Grange Practice
The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD
CQC location 1-569221102NHS organisation code G82020
A registered address may be where care is managed rather than delivered.
ODS code G82020. Data refreshed 31 August 2026.
Location and contact
The Montefiore Medical Centre, Dumpton Park Drive, Ramsgate, Kent, CT11 8AD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for The Grange Practice
Assessment dated 8 September 2025. Published 4 February 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
The 2025 national GP patient survey received 105 responses, representing a completion rate of 34%. Positive outcomes were not always in line with national averages. 27% of respondents responded positively to how easy it was to contact the practice on the phone. This was below the national average of 52%. This was reflected in the feedback CQC received in the last 12 months. 55% of respondents responded positively to the overall experience of their GP practice. This was below the national average of 75%. Feedback gathered through the NHS Friends and Family Test indicated satisfaction rates rising from 88% in March 2025 to 96% in August 2025.
GP Patient Survey 2026
What registered patients reported
117 completed questionnaires · 31.4% response rate.
Overall experience was good
Confidence interval 41.9%–66.5%Experience of contacting the practice was good
Confidence interval 32.8%–57.7%Last appointment met the patient’s needs
Confidence interval 76.2%–93.8%Healthcare professional was good at listening
Confidence interval 64.2%–86.1%Healthcare professional treated the patient with care and concern
Confidence interval 57.1%–80.7%Patient had confidence and trust in the healthcare professional
Confidence interval 72.7%–91.8%Reception and administrative team were helpful
Confidence interval 55.2%–78.7%Contacting the practice by phone was easy
Confidence interval 20.9%–44.8%Contacting the practice through its website was easy
Confidence interval 28.9%–57.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Grange Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
14 June 2017GoodCQC rating history
19 January 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.