Registered from 1 April 2013.
GP practice · independent evidence profile
Ordsall Health Surgery
118 Phoebe Street, Ordsall, Salford, Greater Manchester, M5 3PH
CQC location 1-569208785NHS organisation code P87035
A registered address may be where care is managed rather than delivered.
ODS code P87035. Data refreshed 31 August 2026.
Location and contact
118 Phoebe Street, Ordsall, Salford, Greater Manchester, M5 3PH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ordsall Health Surgery
Assessment dated 25 March 2025. Published 17 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment from Ordsall Health Surgery. Results from the National GP Patient Survey 2024 showed more patients were satisfied overall with their experiences at the practice when compared to national and local averages. The NHS Friends and Family Tests dated March and April 2025 showed people overwhelmingly felt the service from Ordsall Health Surgery was very good and good. The practice shared information about how people could give feedback to CQC and over 90 patients responded. The majority of people described positive experiences and gave examples of staff being caring, responsive and knowledgeable. People identified individual staff members, in various roles as being, excellent at their jobs, having behaved kindly towards them and as being diligent in carrying out their tasks. A number of people described positive support when dealing with significant mental illness. Overall feedback from people about their experience indicated a caring, helpful and listening culture was embedded within the Ordsall Health Surgery staff team. Patients said they were looked-after well.
GP Patient Survey 2026
What registered patients reported
122 completed questionnaires · 17.6% response rate.
Overall experience was good
Confidence interval 68.5%–90%Experience of contacting the practice was good
Confidence interval 68.4%–90.4%Last appointment met the patient’s needs
Confidence interval 80.8%–97.1%Healthcare professional was good at listening
Confidence interval 75.2%–94.2%Healthcare professional treated the patient with care and concern
Confidence interval 79.1%–96.3%Patient had confidence and trust in the healthcare professional
Confidence interval 86.2%–99%Reception and administrative team were helpful
Confidence interval 75.5%–94.5%Contacting the practice by phone was easy
Confidence interval 50.2%–77.9%Contacting the practice through its website was easy
Confidence interval 45.2%–76.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ordsall Health Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 December 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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