Registered from 1 April 2013.
GP practice · independent evidence profile
Spring Gardens Group Medical Practice
Spring Gardens, Worcester, Worcestershire, WR1 2BS
CQC location 1-569122460NHS organisation code M81008
A registered address may be where care is managed rather than delivered.
ODS code M81008. Data refreshed 31 August 2026.
Location and contact
Spring Gardens, Worcester, Worcestershire, WR1 2BS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Spring Gardens Group Medical Practice
Assessment dated 4 February 2026. Published 20 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
CQC received over 65 feedback comments from people. The majority of these (58) were positive about the practice. People said they received a good level of service from staff who cared about their health and wellbeing. Those who were less positive felt they had not received a satisfactory level of response when they had raised a concern or had difficulty accessing an appointment when they needed one. The practice has an active Patient Participation Group (PPG) who were incredibly positive about the role they play within the surgery in helping to identify where improvements can be made. For example, the PPG trialled the use of a feedback form in the waiting area to gain feedback on people’s experience of the practice.
GP Patient Survey 2026
What registered patients reported
98 completed questionnaires · 23.4% response rate.
Overall experience was good
Confidence interval 57.2%–96.7%Experience of contacting the practice was good
Confidence interval 57.6%–97%Last appointment met the patient’s needs
Confidence interval 68.8%–99.7%Healthcare professional was good at listening
Confidence interval 56.6%–96.6%Healthcare professional treated the patient with care and concern
Confidence interval 57.2%–96.9%Patient had confidence and trust in the healthcare professional
Confidence interval 64.2%–98.9%Reception and administrative team were helpful
Confidence interval 66.1%–99.4%Contacting the practice by phone was easy
Confidence interval 46.4%–92.7%Contacting the practice through its website was easy
Confidence interval 25.3%–90.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Spring Gardens Group Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 June 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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