Registered from 1 April 2013.
GP practice · independent evidence profile
Long Stratton Medical Partnership
Swan Lane Surgery, Swan Lane, Long Stratton, Norwich, Norfolk, NR15 2UY
CQC location 1-569053191NHS organisation code D82037
A registered address may be where care is managed rather than delivered.
ODS code D82037. Data refreshed 6 September 2026.
Location and contact
Swan Lane Surgery, Swan Lane, Long Stratton, Norwich, Norfolk, NR15 2UY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Caring
This service is caring
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Long Stratton Medical Partnership
Assessment dated 11 January 2024. Published 3 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
There were 7200 patients receiving care from the provider. The practice had positive data from their in-house patient surveys that were yet to be reflected in the National GP patient survey. The national GP survey results have shown an overall decline in patient satisfaction since 2021. Patients contacting the practice via telephone had decreased by 20%. There had been an 18% decline in patient satisfaction with appointment times offered. Overall patient experience of making an appointment had declined by 27%. Appointment times offered showed a decline in patient satisfaction by 10%. In response, the provider had asked patients for feedback and made changes to access. Positive data about access had been collated in the past 6 months that showed patient satisfaction was increasing month on month. There was an annual practice patient survey completed that was then collated and the provider completed an action plan of improvement areas. All proposed changes to be implemented were then sent for patient review, with further survey data collected to ensure the patient voice drove these changes. Staff were given opportunities to give feedback weekly for their input into all practice changes.
GP Patient Survey 2026
What registered patients reported
114 completed questionnaires · 41.9% response rate.
Overall experience was good
Confidence interval 71.3%–88.5%Experience of contacting the practice was good
Confidence interval 63.6%–82.9%Last appointment met the patient’s needs
Confidence interval 82.7%–95.8%Healthcare professional was good at listening
Confidence interval 84.6%–96.9%Healthcare professional treated the patient with care and concern
Confidence interval 84.4%–96.7%Patient had confidence and trust in the healthcare professional
Confidence interval 92.2%–99.7%Reception and administrative team were helpful
Confidence interval 80.1%–94.3%Contacting the practice by phone was easy
Confidence interval 46.7%–68.7%Contacting the practice through its website was easy
Confidence interval 39.2%–69.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Long Stratton Medical Partnership
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 March 2019GoodCQC rating history
19 February 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.