Registered from 1 April 2013.
GP practice · independent evidence profile
Wolstanton Medical Centre
Palmerston Street, Newcastle Under Lyme, Staffordshire, ST5 8BN
CQC location 1-569000913NHS organisation code M83056
A registered address may be where care is managed rather than delivered.
ODS code M83056. Data refreshed 31 August 2026.
Location and contact
Palmerston Street, Newcastle Under Lyme, Staffordshire, ST5 8BN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is exceptionally well-led
Latest published evidence
Ongoing Assessment for Wolstanton Medical Centre
Assessment dated 18 November 2025. Published 13 March 2026.
What CQC reported
The service is performing exceptionally well.
People’s experience
People were extremely positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were overwhelmingly satisfied with services. Results from the National GP Patient Survey for the indicators included in the report were all above the national results and some were significantly above. There was a very active Patient Participation Group (PPG) who represented the views of people using the service. A representative from the PPG described how managers made positive changes because of feedback, for example increased use of social media to promote national campaigns and share information, and the development of an information leaflet on wait times for referrals and blood test results.
GP Patient Survey 2026
What registered patients reported
108 completed questionnaires · 30.1% response rate.
Overall experience was good
Confidence interval 72.7%–94.4%Experience of contacting the practice was good
Confidence interval 80%–97.7%Last appointment met the patient’s needs
Confidence interval 87.4%–99.7%Healthcare professional was good at listening
Confidence interval 81.5%–98.3%Healthcare professional treated the patient with care and concern
Confidence interval 83.9%–99%Patient had confidence and trust in the healthcare professional
Confidence interval 85.9%–99.5%Reception and administrative team were helpful
Confidence interval 84.8%–99.2%Contacting the practice by phone was easy
Confidence interval 65%–90.3%Contacting the practice through its website was easy
Confidence interval 66.3%–96.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Wolstanton Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
7 July 2016OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.