Registered from 1 April 2013.
GP practice · independent evidence profile
Dr A K & S Shah
4 Eastwood Road, Goodmayes, Ilford, Essex, IG3 8XB
CQC location 1-568506944NHS organisation code F86087
A registered address may be where care is managed rather than delivered.
ODS code F86087. Data refreshed 31 August 2026.
Location and contact
4 Eastwood Road, Goodmayes, Ilford, Essex, IG3 8XB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr A K & S Shah
Assessment dated 19 June 2025. Published 10 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
At the previous assessment in October 2023, the practice was rated requires improvement because the results of the 2023 national GP patient survey were lower than local and national averages for providing caring services and there was limited work being carried out to address this. At this assessment, the national GP patient survey carried out from January to March 2024, which had 107 responses continued to remain lower than the local and national averages. For example, 79% of patients stated that their needs were met, in comparison to the national average of 90% and the local average of 87%. Forty one percent of patients had a fairly to very good experience of contacting the practice, in comparison to the national average of 67% and the local areas of 62%. Also 25% of patients found it fairly to very easy to contact the practice by phone in comparison to the national average of 50% and the local average of 48%. The practice had carried out a patient survey during April and May 2025, where they had 14 responses. The responses were more positive than the GP national survey. For example, 13 found their experience of using the practice very good or good, most patient responses were either partially or fully satisfied with GP, nurse and receptionist care. In addition, most found the experience of making a routine or emergency appointment either trouble free or not so difficult. We also spoke with a member of the patient participation group who told us the GPs always responded to the needs of their patients and provided extra time so that patients could raise all their concerns.
GP Patient Survey 2026
What registered patients reported
91 completed questionnaires · 13.7% response rate.
Overall experience was good
Confidence interval 39%–60.7%Experience of contacting the practice was good
Confidence interval 43.9%–66%Last appointment met the patient’s needs
Confidence interval 64.8%–84.4%Healthcare professional was good at listening
Confidence interval 58.1%–78.8%Healthcare professional treated the patient with care and concern
Confidence interval 54.6%–76%Patient had confidence and trust in the healthcare professional
Confidence interval 74%–91%Reception and administrative team were helpful
Confidence interval 67%–85.6%Contacting the practice by phone was easy
Confidence interval 37.1%–59.1%Contacting the practice through its website was easy
Confidence interval 32.9%–62.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr A K & S Shah
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 January 2024Requires improvementCQC rating history
30 November 2016GoodCQC rating history
9 May 2016Requires improvementCQC rating history
12 October 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.