Registered from 1 April 2013.
GP practice · independent evidence profile
Buckland Medical Practice
Buckland Medical Centre,, Brookfield Place, Buckland Avenue,, Dover, Kent, CT16 2AE
CQC location 1-568466493NHS organisation code G82700
A registered address may be where care is managed rather than delivered.
ODS code G82700. Data refreshed 31 August 2026.
Location and contact
Buckland Medical Centre,, Brookfield Place, Buckland Avenue,, Dover, Kent, CT16 2AE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Buckland Medical Practice
Assessment dated 2 January 2024. Published 27 February 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The GP patient survey data regarding access was below the local and national England average. The practice had reviewed and responded to the GP patient survey data and had taken action to improve including introducing targeted services for vulnerable patient groups.
Friends and Family data was positive regarding the services with 79% to 84% satisfaction level.
Patient satisfaction rates with EConsult were improving. Patient satisfaction was recorded to have achieved 60% in December 2023.
A representative from the Patient Participation Group reported good access to services where patients had immediate clinical needs
GP Patient Survey 2026
What registered patients reported
97 completed questionnaires · 26.1% response rate.
Overall experience was good
Confidence interval 54%–80.4%Experience of contacting the practice was good
Confidence interval 54.9%–81.2%Last appointment met the patient’s needs
Confidence interval 75.6%–95.3%Healthcare professional was good at listening
Confidence interval 77.9%–96.3%Healthcare professional treated the patient with care and concern
Confidence interval 66.4%–90.1%Patient had confidence and trust in the healthcare professional
Confidence interval 78.5%–96.7%Reception and administrative team were helpful
Confidence interval 66%–89.6%Contacting the practice by phone was easy
Confidence interval 48.5%–77.4%Contacting the practice through its website was easy
Confidence interval 53%–84.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Buckland Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
3 July 2019Inspected but not ratedCQC rating history
1 March 2019GoodCQC rating history
25 July 2018InadequateCQC rating history
7 April 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.