Registered from 1 April 2013.
GP practice · independent evidence profile
Norwood Surgery
11 Norwood Avenue, Southport, Merseyside, PR9 7EG
CQC location 1-568213540NHS organisation code N84008
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code N84008. Data refreshed 19 October 2026.
Location and contact
11 Norwood Avenue, Southport, Merseyside, PR9 7EG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Norwood Surgery
Assessment dated 13 July 2026. Published 25 September 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. As part of our assessment, we reviewed feedback from people to understand their views and experience of the service and feedback was overall positive about the overall quality of care and treatment. People were positive about all staff, how prescription requests were handled and how warm and in particular, how welcoming reception staff were, amongst others. The results of the National GP Patient Survey 2026 showed the practice received similar to local and national average scores for people’s overall experience of this GP practice as being good. Patients also felt they could access the service easily. Recent results from the NHS Friends and Family Test showed that people were positive about their experience of the service with complimentary feedback about staff in all roles. The service had a active patient group that met monthly. We met with 2 members who were very positive about their overall experiences and the support given by staff.
GP Patient Survey 2026
What registered patients reported
111 completed questionnaires · 32.4% response rate.
Overall experience was good
Confidence interval 63.9%–87.6%Experience of contacting the practice was good
Confidence interval 51%–77.7%Last appointment met the patient’s needs
Confidence interval 74.8%–94.4%Healthcare professional was good at listening
Confidence interval 73.7%–94%Healthcare professional treated the patient with care and concern
Confidence interval 68.6%–90.9%Patient had confidence and trust in the healthcare professional
Confidence interval 75.1%–94.7%Reception and administrative team were helpful
Confidence interval 64.3%–87.9%Contacting the practice by phone was easy
Confidence interval 43.2%–71%Contacting the practice through its website was easy
Confidence interval 12.7%–55.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Norwood Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
2 May 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.