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Swallowfield Medical Practice

The Street, Swallowfield, Reading, Berkshire, RG7 1QY

CQC location 1-568065765NHS organisation code K81003
Current overall CQC ratingGoodAssessment dated 17 October 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Street, Swallowfield, Reading, Berkshire, RG7 1QY

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Thames Valley Integrated Care Board

ODS code K81003. Data refreshed 31 August 2026.

Location and contact

The Street, Swallowfield, Reading, Berkshire, RG7 1QY

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
66%

This service is safe

Well-led

Requires Improvement
62%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Swallowfield Medical Practice

Assessment dated 17 October 2025. Published 7 May 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. The 2025 National GP Patient Survey and the NHS Friends and Family Test showed people were satisfied with services. There was an active Patient Participation Group (PPG) who represented the views of people using the service. Representatives from the PPG described how older patients in particular felt well supported with accessible and well organised services such as annual vaccination clinics delivered locally at a nearby hall. The practice actively collected patient feedback through texts. Feedback from the NHS Friends and Family Test, showed patient experience were mostly positive. Feedback from the 2025 National GP Patient Survey showed that 88% of respondents reported their overall experience of the GP Practice was good, in comparison to the local and national average of 75%. Patients consistently described staff as professional, knowledgeable, friendly and responsive. Feedback also indicated that appointments were provided in a timely manner, contributing to positive patient experience and satisfaction with the service.

GP Patient Survey 2026

What registered patients reported

105 completed questionnaires · 30.9% response rate.

85.3%

Overall experience was good

Confidence interval 73%–92.6%
76.9%

Experience of contacting the practice was good

Confidence interval 63.2%–86.6%
93.1%

Last appointment met the patient’s needs

Confidence interval 82.3%–97.5%
87.1%

Healthcare professional was good at listening

Confidence interval 74.9%–93.9%
81.7%

Healthcare professional treated the patient with care and concern

Confidence interval 68.6%–90.2%
91.4%

Patient had confidence and trust in the healthcare professional

Confidence interval 80.1%–96.5%
89.6%

Reception and administrative team were helpful

Confidence interval 78.1%–95.4%
48.8%

Contacting the practice by phone was easy

Confidence interval 35.4%–62.4%
50.8%

Contacting the practice through its website was easy

Confidence interval 33.9%–67.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Swallowfield Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

3 August 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.