Registered from 1 April 2013.
GP practice · independent evidence profile
Shadbolt Park House Surgery
Shadbolt Park, Salisbury Road, Worcester Park, Surrey, KT4 7BX
CQC location 1-567911350NHS organisation code H81656
A registered address may be where care is managed rather than delivered.
ODS code H81656. Data refreshed 31 August 2026.
Location and contact
Shadbolt Park, Salisbury Road, Worcester Park, Surrey, KT4 7BX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Shadbolt Park House Surgery
Assessment dated 18 June 2026. Published 17 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from patients who used the practice to understand their views and experience of the practice. No direct patient feedback was received during the inspection; however, the practice provided 65 patient feedback forms collected through its online GP service, all of which were positive, although we were unable to verify whether these represented the full range of feedback received. Patients were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2026 National GP Patient Survey, which showed most patients were satisfied. There was an active patient participation group (PPG) who represented the views of patients using the practice.
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 30.4% response rate.
Overall experience was good
Confidence interval 65.3%–77.9%Experience of contacting the practice was good
Confidence interval 69.7%–81.7%Last appointment met the patient’s needs
Confidence interval 91.5%–97.6%Healthcare professional was good at listening
Confidence interval 86.6%–94.6%Healthcare professional treated the patient with care and concern
Confidence interval 79.4%–89.5%Patient had confidence and trust in the healthcare professional
Confidence interval 83.2%–92.3%Reception and administrative team were helpful
Confidence interval 78.3%–88.6%Contacting the practice by phone was easy
Confidence interval 56.2%–70.1%Contacting the practice through its website was easy
Confidence interval 42.4%–65%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Shadbolt Park House Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 May 2019GoodCQC rating history
10 August 2018Requires improvementCQC rating history
4 January 2018Requires improvementCQC rating history
10 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.