Registered from 1 April 2013.
GP practice · independent evidence profile
Marden Medical Practice
Marden, 25 Sutton Road, Shrewsbury, Shropshire, SY2 6DL
CQC location 1-567737040NHS organisation code M82047
A registered address may be where care is managed rather than delivered.
ODS code M82047. Data refreshed 31 August 2026.
Location and contact
Marden, 25 Sutton Road, Shrewsbury, Shropshire, SY2 6DL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Marden Medical Practice
Assessment dated 14 August 2025. Published 7 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Results reviewed from the NHS Friends and Family Test over the previous 6 months, showed people were very satisfied with services. Patient reported receiving a prompt, efficient and thorough service from helpful, knowledgeable, friendly and professional staff. The most recent results from the National GP Patient Survey published in July 2025 were below average for most indicators. For example, 58.8% of people responded positively to the overall experience of the GP practice compared to the national average of 75.4%. The practice had an active patient participation group (PPG) who represented the views of people using the service. We spoke to a representative from the PPG. They spoke highly of the service and the positive changes made following patient feedback. In preparation for our assessment we received feedback from 10 patients, 8 were positive, 1 mixed and 1 negative. The majority of feedback reflected a high level of patient satisfaction, with many expressing gratitude for the professionalism, compassion, and dedication of the entire team. However, there were also notable concerns regarding appointment availability and communication.
GP Patient Survey 2026
What registered patients reported
84 completed questionnaires · 28% response rate.
Overall experience was good
Confidence interval 62%–91.2%Experience of contacting the practice was good
Confidence interval 56.8%–88%Last appointment met the patient’s needs
Confidence interval 80.9%–99.4%Healthcare professional was good at listening
Confidence interval 73.2%–97%Healthcare professional treated the patient with care and concern
Confidence interval 70.6%–95.8%Patient had confidence and trust in the healthcare professional
Confidence interval 73.4%–97.1%Reception and administrative team were helpful
Confidence interval 67%–94.3%Contacting the practice by phone was easy
Confidence interval 39.4%–75.3%Contacting the practice through its website was easy
Confidence interval 32.9%–76.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Marden Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
21 November 2019OutstandingCQC rating history
31 March 2015OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.