Registered from 22 October 2018.
GP practice · independent evidence profile
The Elms Medical Centre
Green Lane, Whitefield, Manchester, Greater Manchester, M45 7FD
CQC location 1-5675306729NHS organisation code P83608
A registered address may be where care is managed rather than delivered.
ODS code P83608. Data refreshed 31 August 2026.
Location and contact
Green Lane, Whitefield, Manchester, Greater Manchester, M45 7FD
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Elms Medical Centre
Assessment dated 15 February 2024. Published 29 April 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was lower than national averages. Patient feedback gathered by the practice more recently was more positive, including feedback gathered after some recent improvements, but this cannot be compared directly to the National GP Patient Survey. We received feedback from 17 patients, all of which were positive, the patients told us the service was very good, staff were friendly and helpful and they received good care from the GPs. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice was attempting to improve access, this was not yet reflected in the GP patient survey data.
GP Patient Survey 2026
What registered patients reported
119 completed questionnaires · 24.6% response rate.
Overall experience was good
Confidence interval 63.5%–77.8%Experience of contacting the practice was good
Confidence interval 59.1%–73.9%Last appointment met the patient’s needs
Confidence interval 89.3%–97%Healthcare professional was good at listening
Confidence interval 79.2%–90.5%Healthcare professional treated the patient with care and concern
Confidence interval 78.5%–90%Patient had confidence and trust in the healthcare professional
Confidence interval 85%–94.4%Reception and administrative team were helpful
Confidence interval 74.9%–87.2%Contacting the practice by phone was easy
Confidence interval 41.9%–57.7%Contacting the practice through its website was easy
Confidence interval 22.2%–44.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Elms Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 May 2019GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.