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GP practice · independent evidence profile

Sina Health Centre

230 Coppice Farm Way, New Invention, Willenhall, West Midlands, WV12 5XZ

CQC location 1-566650779NHS organisation code M91003
Current overall CQC ratingGoodAssessment dated 27 February 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered address230 Coppice Farm Way, New Invention, Willenhall, West Midlands, WV12 5XZ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Black Country Integrated Care Board

ODS code M91003. Data refreshed 31 August 2026.

Location and contact

230 Coppice Farm Way, New Invention, Willenhall, West Midlands, WV12 5XZ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Sina Health Centre

Assessment dated 27 February 2024. Published 14 May 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The GP patient survey data was in line with the with national average for 3 out of 4 indicators in relation to access. We recognise the pressure that practices are currently working under, and the efforts staff are making to maintain levels of access for their patients. At the same time, our strategy makes a commitment to deliver regulation driven by people’s needs and experiences of care. Although we saw the practice was attempting to improve access, this was not yet reflected in the GP patient survey data or other sources of patient feedback.

GP Patient Survey 2026

What registered patients reported

103 completed questionnaires · 24.6% response rate.

68.1%

Overall experience was good

Confidence interval 58.1%–76.7%
66.3%

Experience of contacting the practice was good

Confidence interval 56.2%–75.1%
85.6%

Last appointment met the patient’s needs

Confidence interval 77%–91.3%
89%

Healthcare professional was good at listening

Confidence interval 81%–93.9%
86%

Healthcare professional treated the patient with care and concern

Confidence interval 77.5%–91.7%
95%

Patient had confidence and trust in the healthcare professional

Confidence interval 88.4%–97.9%
70%

Reception and administrative team were helpful

Confidence interval 59.9%–78.4%
48.8%

Contacting the practice by phone was easy

Confidence interval 38.6%–59.1%
48.2%

Contacting the practice through its website was easy

Confidence interval 32.6%–64.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Sina Health Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

30 January 2019GoodCQC rating history
24 January 2018GoodCQC rating history
5 February 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.