Registered from 1 April 2013.
GP practice · independent evidence profile
Dr A Riaz and Mrs Shabana Riaz
Old Lane, Featherstone, Wolverhampton, West Midlands, WV10 7BS
CQC location 1-566546681NHS organisation code M83715
A registered address may be where care is managed rather than delivered.
ODS code M83715. Data refreshed 31 August 2026.
Location and contact
Old Lane, Featherstone, Wolverhampton, West Midlands, WV10 7BS
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr A Riaz and Mrs Shabana Riaz
Assessment dated 5 February 2026. Published 5 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed patient feedback to understand their views and experiences of the service. This included feedback received through the CQC’s Give Feedback on Care process and the Friends and Family Test. People were overwhelmingly positive about the quality of their care and treatment they received, Staff were described as professional, friendly, efficient, polite, kind, caring and knowledgeable. These findings were mirrored in the results of both the 2025 and the 2026 National GP Patient Surveys. Patient satisfaction was higher or significantly higher than national averages. For example, 95% of respondents rated their overall experience of the GP practice positively, significantly exceeding the national average of 77%. This demonstrates patients continued satisfaction with the service. Feedback the service had gained through the Friends and Family Test was also positive. Staff were described as professional, empathetic, friendly, polite, efficient and very helpful. The practice had a Patient Participation Group (PPG) that represented the views of people using the service. The PPG representative reported feeling very valued by the practice and worked in collaboration with them and the local community.
GP Patient Survey 2026
What registered patients reported
105 completed questionnaires · 26.6% response rate.
Overall experience was good
Confidence interval 91.1%–97.2%Experience of contacting the practice was good
Confidence interval 84.2%–92.8%Last appointment met the patient’s needs
Confidence interval 88.3%–95.6%Healthcare professional was good at listening
Confidence interval 93%–98.3%Healthcare professional treated the patient with care and concern
Confidence interval 88.5%–95.7%Patient had confidence and trust in the healthcare professional
Confidence interval 91.8%–97.6%Reception and administrative team were helpful
Confidence interval 92%–97.7%Contacting the practice by phone was easy
Confidence interval 84.2%–92.7%Contacting the practice through its website was easy
Confidence interval 59%–86.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr A Riaz and Mrs Shabana Riaz
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 May 2018GoodCQC rating history
5 October 2017Requires improvementCQC rating history
20 August 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.