Registered from 1 April 2013.
GP practice · independent evidence profile
Loughton Health Centre
The Drive, Loughton, Essex, IG10 1HW
CQC location 1-566522029NHS organisation code F81048
A registered address may be where care is managed rather than delivered.
ODS code F81048. Data refreshed 6 September 2026.
Location and contact
The Drive, Loughton, Essex, IG10 1HW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Loughton Health Centre
Assessment dated 15 January 2024. Published 13 June 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was mixed, but generally below average. Satisfaction was below average for some aspects, especially how easy patients found it to get through to the practice by phone, but broadly in line with average for satisfaction with the appointment offered.
The practice had made changes since the last national survey. Recent feedback gathered by the practice and given to us was more positive, but this cannot be compared directly to the National GP Patient Survey.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 30.4% response rate.
Overall experience was good
Confidence interval 40.3%–68.5%Experience of contacting the practice was good
Confidence interval 35.6%–64.2%Last appointment met the patient’s needs
Confidence interval 83.4%–98.5%Healthcare professional was good at listening
Confidence interval 68.6%–91.1%Healthcare professional treated the patient with care and concern
Confidence interval 75.6%–95.1%Patient had confidence and trust in the healthcare professional
Confidence interval 75.7%–95.1%Reception and administrative team were helpful
Confidence interval 52.4%–79.4%Contacting the practice by phone was easy
Confidence interval 10.9%–34.7%Contacting the practice through its website was easy
Confidence interval 15%–47.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Loughton Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
7 January 2020GoodCQC rating history
7 February 2019Requires improvementCQC rating history
20 September 2018Inspected but not ratedCQC rating history
19 June 2018InadequateCQC rating history
9 July 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.