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GP practice · independent evidence profile

Hill Barton Surgery

1 Lower Hill Barton Road, Exeter, Devon, EX1 3EN

CQC location 1-565793144NHS organisation code L83143
Current overall CQC ratingGoodAssessment dated 18 May 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered address1 Lower Hill Barton Road, Exeter, Devon, EX1 3EN

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Devon Integrated Care Board

ODS code L83143. Data refreshed 31 August 2026.

Location and contact

1 Lower Hill Barton Road, Exeter, Devon, EX1 3EN

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Hill Barton Surgery

Assessment dated 18 May 2026. Published 18 August 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed people were satisfied. For example, 79% of respondents reported positive experiences of the service, compared to the national average of 75%. We received 7 pieces of feedback via our website – Give feedback on Care, all of which were positive.

GP Patient Survey 2026

What registered patients reported

112 completed questionnaires · 34.5% response rate.

81.8%

Overall experience was good

Confidence interval 77.8%–85.2%
74.8%

Experience of contacting the practice was good

Confidence interval 70.4%–78.8%
84.3%

Last appointment met the patient’s needs

Confidence interval 80.4%–87.5%
82.3%

Healthcare professional was good at listening

Confidence interval 78.3%–85.7%
81.5%

Healthcare professional treated the patient with care and concern

Confidence interval 77.4%–85%
86.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 83.2%–89.8%
84.4%

Reception and administrative team were helpful

Confidence interval 80.6%–87.6%
81.1%

Contacting the practice by phone was easy

Confidence interval 76.9%–84.6%
65.7%

Contacting the practice through its website was easy

Confidence interval 58.7%–72.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Hill Barton Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

9 September 2019GoodCQC rating history
13 August 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.