Registered from 1 April 2013.
GP practice · independent evidence profile
Wood Lane Medical Centre
39 Wood Lane, Elm Park, Hornchurch, Essex, RM12 5HX
CQC location 1-565361558NHS organisation code F82028
A registered address may be where care is managed rather than delivered.
ODS code F82028. Data refreshed 31 August 2026.
Location and contact
39 Wood Lane, Elm Park, Hornchurch, Essex, RM12 5HX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Wood Lane Medical Centre
Assessment dated 16 January 2024. Published 9 October 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
At the time of this assessment, the Commission used the most recently published national GP survey which had been undertaken between January and March 2023.
The national GP patient survey for the practice received 120 responses.
The survey found 81% of patients stated the healthcare professional was good at listening to them and 91% of patients stated they were involved as much as they wanted to be in decisions about their care and treatment. In addition, 95% of patients had confidence and trust in the health care professional they saw or spoke to.
GP Patient Survey 2026
What registered patients reported
122 completed questionnaires · 24.6% response rate.
Overall experience was good
Confidence interval 65.6%–83.2%Experience of contacting the practice was good
Confidence interval 56.6%–76%Last appointment met the patient’s needs
Confidence interval 74%–89.7%Healthcare professional was good at listening
Confidence interval 75.9%–91%Healthcare professional treated the patient with care and concern
Confidence interval 70.7%–87.4%Patient had confidence and trust in the healthcare professional
Confidence interval 84.3%–96.2%Reception and administrative team were helpful
Confidence interval 81.2%–94.3%Contacting the practice by phone was easy
Confidence interval 46.7%–67.5%Contacting the practice through its website was easy
Confidence interval 32.9%–63%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Wood Lane Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 April 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.