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GP practice · independent evidence profile

Wyke Regis and Lanehouse Medical Practice

Portland Road, Wyke Regis, Weymouth, Dorset, DT4 9BE

CQC location 1-564490980NHS organisation code J81051
Current overall CQC ratingRequires improvementAssessment dated 8 April 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressPortland Road, Wyke Regis, Weymouth, Dorset, DT4 9BE

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Dorset Integrated Care Board

ODS code J81051. Data refreshed 31 August 2026.

Location and contact

Portland Road, Wyke Regis, Weymouth, Dorset, DT4 9BE

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Requires Improvement
59%

This service is not always safe

Well-led

Requires Improvement
57%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Wyke Regis and Lanehouse Medical Practice

Assessment dated 8 April 2025. Published 28 August 2025.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

Results from the National GP Patient Survey in 2024 showed people described their overall experience of accessing the practice could be improved as well as not always being informed about decisions regarding their care and treatment options. During our assessment, we found the people who gave feedback via the practice’s Friends and Family Test (FFT) were largely positive and met expected standards. For example, in January 2025, the practice received 267 patient feedback responses which identified 89% would recommend the practice and thought the service was positive. The practice regularly reviewed patient feedback, identifying themes and trends where possible during monthly practice meetings. However, feedback sent directly to the Care Quality Commission indicated patients were not always happy with their care, particularly relating to access to services, including routine appointment delays such as with GP’s and phlebotomy services. The practice had monitored results from staff surveys and feedback. We identified a positive working culture amongst the clinical team and staff were regularly updated with any service changes or for monitoring practice performance. However, themes identified from staff feedback received by CQC highlighted there was an unclear and lack of understanding of the vision for the future and values of the service, with dissatisfaction of some employment contract particulars.

GP Patient Survey 2026

What registered patients reported

122 completed questionnaires · 30.7% response rate.

52.6%

Overall experience was good

Confidence interval 41%–63.9%
50.5%

Experience of contacting the practice was good

Confidence interval 39%–61.9%
77.2%

Last appointment met the patient’s needs

Confidence interval 66%–85.5%
72.4%

Healthcare professional was good at listening

Confidence interval 60.7%–81.7%
71.5%

Healthcare professional treated the patient with care and concern

Confidence interval 59.6%–80.9%
79.5%

Patient had confidence and trust in the healthcare professional

Confidence interval 68.3%–87.5%
68.9%

Reception and administrative team were helpful

Confidence interval 57.1%–78.6%
42.1%

Contacting the practice by phone was easy

Confidence interval 30.8%–54.3%
44.9%

Contacting the practice through its website was easy

Confidence interval 31.6%–59%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Wyke Regis and Lanehouse Medical Practice

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

6 October 2022Requires improvementCQC rating history
26 March 2018GoodCQC rating history
13 August 2015GoodCQC rating history
10 October 2014Inspected but not ratedCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.