Registered from 1 April 2013.
GP practice · independent evidence profile
Ball Tree Surgery
Western Road North, Sompting, Lancing, West Sussex, BN15 9UX
CQC location 1-561711075NHS organisation code H82065
A registered address may be where care is managed rather than delivered.
ODS code H82065. Data refreshed 31 August 2026.
Location and contact
Western Road North, Sompting, Lancing, West Sussex, BN15 9UX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ball Tree Surgery
Assessment dated 24 July 2025. Published 12 March 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the service. Recent survey results from the National GP Patient Survey (2025) showed that 77% of respondents described their overall experience of the service as good. This is in line with the national average score for this indicator of 75%. We spoke with several people who were registered with the service and who had been involved as volunteers helping to run seasonal vaccination clinics. All were positive about the service. They told us the staff were caring and it was generally easy to obtain an appointment. People told us that the clinicians took time to listen. People described specific examples where they felt the staff had provided excellent care to them or family members, such as at the end of life. One person had raised concerns about aspects of the service and felt that the service had listened and taken steps to improve. People described the service as well-organised and the lead GP as ‘passionate’. The main critical comment about the current service was that the service would benefit from larger premises.
GP Patient Survey 2026
What registered patients reported
123 completed questionnaires · 33.3% response rate.
Overall experience was good
Confidence interval 71.4%–91%Experience of contacting the practice was good
Confidence interval 52.4%–76.9%Last appointment met the patient’s needs
Confidence interval 83.1%–97.5%Healthcare professional was good at listening
Confidence interval 78.4%–95.1%Healthcare professional treated the patient with care and concern
Confidence interval 80.2%–96%Patient had confidence and trust in the healthcare professional
Confidence interval 85.4%–98.3%Reception and administrative team were helpful
Confidence interval 75.7%–93.9%Contacting the practice by phone was easy
Confidence interval 24.7%–50.6%Contacting the practice through its website was easy
Confidence interval 11.9%–45.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ball Tree Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
31 March 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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