Registered from 1 April 2013.
GP practice · independent evidence profile
Gants Hill Medical Centre
63 - 65 Ethelbert Gardens, Gants Hill, Ilford, Essex, IG2 6UW
CQC location 1-561454985NHS organisation code F86008
A registered address may be where care is managed rather than delivered.
ODS code F86008. Data refreshed 31 August 2026.
Location and contact
63 - 65 Ethelbert Gardens, Gants Hill, Ilford, Essex, IG2 6UW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Gants Hill Medical Centre
Assessment dated 14 August 2025. Published 14 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with the quality of care and treatment received. 88% of respondents to the National GP Patient Survey stated they were involved as much as they wanted to be in decisions about their care and treatment, and 91% of respondents stated they had confidence and trust in the healthcare professional they saw or spoke to in their last general practice appointment. However, results from the survey as well as feedback received from people we spoke with suggested there was dissatisfaction regarding access to the service, with 34% of respondents to the survey stating they found it easy to get through to the GP practice by phone. This was reflected in the feedback received from people we spoke to during the site visit as well as the Patient Participation Group. There was an active Patient Participation Group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as introducing the display of name badges for staff.
GP Patient Survey 2026
What registered patients reported
110 completed questionnaires · 15.3% response rate.
Overall experience was good
Confidence interval 43.7%–75.8%Experience of contacting the practice was good
Confidence interval 39%–72%Last appointment met the patient’s needs
Confidence interval 67.9%–93.7%Healthcare professional was good at listening
Confidence interval 69.9%–94.6%Healthcare professional treated the patient with care and concern
Confidence interval 69.2%–94.2%Patient had confidence and trust in the healthcare professional
Confidence interval 75.9%–97.6%Reception and administrative team were helpful
Confidence interval 44.2%–76.3%Contacting the practice by phone was easy
Confidence interval 13.4%–43.2%Contacting the practice through its website was easy
Confidence interval 25.7%–62.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Gants Hill Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 January 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.