Registered from 1 April 2013.
GP practice · independent evidence profile
Queenstown Road Medical Practice
14 Queenstown Road, Battersea, London, SW8 3RX
CQC location 1-561432323NHS organisation code H85003
A registered address may be where care is managed rather than delivered.
ODS code H85003. Data refreshed 31 August 2026.
Location and contact
14 Queenstown Road, Battersea, London, SW8 3RX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Queenstown Road Medical Practice
Assessment dated 12 May 2025. Published 16 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We collected patient feedback from a variety of sources, including comments shared directly with CQC, reviews on the NHS website, Friends and Family Test (FFT) data and the National GP Patient Survey. Patients reported that staff at the practice are helpful and supportive; however, patients also reported they can sometimes face difficulty in accessing appointments, particularly if trying later in the day. The National GP Patient Survey showed satisfaction to be in line with local and national averages when patients were asked about their overall experience of the practice. The practice did not have an active Patient Participation Group (PPG). The practice reported that they had struggled to recruit members, particularly since Covid-19. FFT data from May 2025 showed the practice to be achieving higher than average rates of positive feedback (national average: 92%, practice: 96%).
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 16% response rate.
Overall experience was good
Confidence interval 74.7%–89.1%Experience of contacting the practice was good
Confidence interval 72.4%–87.5%Last appointment met the patient’s needs
Confidence interval 82.4%–94.5%Healthcare professional was good at listening
Confidence interval 76.5%–90.5%Healthcare professional treated the patient with care and concern
Confidence interval 83.6%–95.1%Patient had confidence and trust in the healthcare professional
Confidence interval 85.9%–96.5%Reception and administrative team were helpful
Confidence interval 78.1%–91.5%Contacting the practice by phone was easy
Confidence interval 73%–88%Contacting the practice through its website was easy
Confidence interval 38.5%–66.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Queenstown Road Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
15 March 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.