Registered from 1 April 2013.
GP practice · independent evidence profile
Hull Family Practice
Morrill Street, Hull, North Humberside, HU9 2LJ
CQC location 1-561317852NHS organisation code B81008
A registered address may be where care is managed rather than delivered.
ODS code B81008. Data refreshed 1 September 2026.
Location and contact
Morrill Street, Hull, North Humberside, HU9 2LJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Hull Family Practice
Assessment dated 14 January 2025. Published 20 May 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were mostly positive about the quality of their care and treatment. Survey results from the National GP Patient Survey undertaken January to March 2024 (prior to the implementation of a new appointment system) showed patients satisfaction was below expected in areas relating to access and experience of the practice. Health Watch told us patients were very positive about the practice and improved appointment booking system. Although a small number found the new online system complicated. CQC received 328 feedback on care responses. Negative feedback was received from 79 patients in areas including difficulties navigating the new appointment system, reception staff attitude and difficulties obtaining medicines. 249 patients responded with positive feedback relating to all the staff teams. They told us they felt listened to and told us staff were kind, helpful and professional. They were positive about the new online booking system and found it very easy to navigate and were positive about the response to request for appointments and frequent reminders about appointments. Patients’ comments included I was made to feel important, felt safe in their care and their patient led care is outstanding.
GP Patient Survey 2026
What registered patients reported
156 completed questionnaires · 24.2% response rate.
Overall experience was good
Confidence interval 48.3%–90.7%Experience of contacting the practice was good
Confidence interval 39.1%–85%Last appointment met the patient’s needs
Confidence interval 63.9%–98.2%Healthcare professional was good at listening
Confidence interval 61.3%–97.3%Healthcare professional treated the patient with care and concern
Confidence interval 60.2%–97%Patient had confidence and trust in the healthcare professional
Confidence interval 69.4%–99.5%Reception and administrative team were helpful
Confidence interval 54.7%–94.3%Contacting the practice by phone was easy
Confidence interval 26%–73.8%Contacting the practice through its website was easy
Confidence interval 37.9%–88.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hull Family Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
19 November 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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