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GP practice · independent evidence profile

Church Lane Medical Centre

1 Orchid Rise, Scunthorpe, South Humberside, DN15 7AN

CQC location 1-560673617NHS organisation code B81064
Current overall CQC ratingGoodAssessment dated 17 July 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered address1 Orchid Rise, Scunthorpe, South Humberside, DN15 7AN

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Humber and North Yorkshire Integrated Care Board

ODS code B81064. Data refreshed 1 September 2026.

Location and contact

1 Orchid Rise, Scunthorpe, South Humberside, DN15 7AN

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
71%

This service is effective

Responsive

Good
79%

This service is responsive

Safe

Good
69%

This service is safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Church Lane Medical Centre

Assessment dated 17 July 2025. Published 3 December 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the NHS Friends and Family Test and the National GP Patient Survey, showed people were highly satisfied with services with 99% of patients stating they had confidence and trust in the last healthcare professional they saw or spoke with (national average 92.5%). Feedback from the NHS Friends and Family Test has remained consistently positive, with an average of 84.7% of over 300 monthly respondents rating the service as ‘very good’. There was an active Patient Participation Group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as implementing a new appointment system.

GP Patient Survey 2026

What registered patients reported

109 completed questionnaires · 23.9% response rate.

84.5%

Overall experience was good

Confidence interval 73.9%–91.3%
77.9%

Experience of contacting the practice was good

Confidence interval 66.5%–86.3%
91.2%

Last appointment met the patient’s needs

Confidence interval 81.7%–96%
87.8%

Healthcare professional was good at listening

Confidence interval 77.6%–93.7%
91.1%

Healthcare professional treated the patient with care and concern

Confidence interval 81.8%–95.9%
93.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 84.6%–97.3%
86.7%

Reception and administrative team were helpful

Confidence interval 76.1%–93%
63.8%

Contacting the practice by phone was easy

Confidence interval 51.4%–74.6%
64.9%

Contacting the practice through its website was easy

Confidence interval 46.7%–79.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Church Lane Medical Centre

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

28 May 2015GoodCQC rating history
13 August 2014Published CQC reportSee the official record for the report
30 November 2013Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.