Registered from 1 April 2013.
GP practice · independent evidence profile
Church Lane Medical Centre
1 Orchid Rise, Scunthorpe, South Humberside, DN15 7AN
A registered address may be where care is managed rather than delivered.
ODS code B81064. Data refreshed 1 September 2026.
Location and contact
1 Orchid Rise, Scunthorpe, South Humberside, DN15 7AN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Church Lane Medical Centre
Assessment dated 17 July 2025. Published 3 December 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the NHS Friends and Family Test and the National GP Patient Survey, showed people were highly satisfied with services with 99% of patients stating they had confidence and trust in the last healthcare professional they saw or spoke with (national average 92.5%). Feedback from the NHS Friends and Family Test has remained consistently positive, with an average of 84.7% of over 300 monthly respondents rating the service as ‘very good’. There was an active Patient Participation Group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as implementing a new appointment system.
GP Patient Survey 2026
What registered patients reported
109 completed questionnaires · 23.9% response rate.
Overall experience was good
Confidence interval 73.9%–91.3%Experience of contacting the practice was good
Confidence interval 66.5%–86.3%Last appointment met the patient’s needs
Confidence interval 81.7%–96%Healthcare professional was good at listening
Confidence interval 77.6%–93.7%Healthcare professional treated the patient with care and concern
Confidence interval 81.8%–95.9%Patient had confidence and trust in the healthcare professional
Confidence interval 84.6%–97.3%Reception and administrative team were helpful
Confidence interval 76.1%–93%Contacting the practice by phone was easy
Confidence interval 51.4%–74.6%Contacting the practice through its website was easy
Confidence interval 46.7%–79.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church Lane Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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