Registered from 1 April 2013.
GP practice · independent evidence profile
Benfleet Surgery
12 Constitution Hill, Benfleet, Essex, SS7 1ED
CQC location 1-560534165NHS organisation code F81713
A registered address may be where care is managed rather than delivered.
ODS code F81713. Data refreshed 6 September 2026.
Location and contact
12 Constitution Hill, Benfleet, Essex, SS7 1ED
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Benfleet Surgery
Assessment dated 22 June 2026. Published 20 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. We looked at the 2025 National GP Patient Survey, which showed most people were satisfied. There was no active patient participation group (PPG) who represented the views of people using the service at the time of inspection. The service was proud of feedback including from patients and carers, including those at end stage of life.
GP Patient Survey 2026
What registered patients reported
95 completed questionnaires · 23.6% response rate.
Overall experience was good
Confidence interval 87.5%–92.4%Experience of contacting the practice was good
Confidence interval 90.2%–94.5%Last appointment met the patient’s needs
Confidence interval 89.9%–94.3%Healthcare professional was good at listening
Confidence interval 90.4%–94.7%Healthcare professional treated the patient with care and concern
Confidence interval 84.5%–90%Patient had confidence and trust in the healthcare professional
Confidence interval 92.9%–96.5%Reception and administrative team were helpful
Confidence interval 98%–99.7%Contacting the practice by phone was easy
Confidence interval 83.1%–88.8%Contacting the practice through its website was easy
Confidence interval 46.5%–63.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Benfleet Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 October 2017GoodCQC rating history
1 September 2016GoodCQC rating history
28 January 2016Inspected but not ratedCQC rating history
17 December 2015InadequateCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.