Registered from 1 April 2013.
GP practice · independent evidence profile
Poplar Grove Practice
Meadow Way, Aylesbury, Buckinghamshire, HP20 1XB
CQC location 1-560530758NHS organisation code K82038
A registered address may be where care is managed rather than delivered.
ODS code K82038. Data refreshed 31 August 2026.
Location and contact
Meadow Way, Aylesbury, Buckinghamshire, HP20 1XB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Well-led
This service is well-led
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Caring
This service is caring
Latest published evidence
Ongoing Assessment for Poplar Grove Practice
Assessment dated 26 February 2024. Published 10 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People that use services were able to book appointments in various ways. Appointments could be booked by visiting the practice in person. Other appointments were offered via email for patients with accessibility needs. Most of the patients relied on booking their appointments through the telephone. Data from the GP survey results indicated that people who accessed this service through telephone faced some challenges due to long call waiting times. Only 10% of the people that responded to the survey found it easier to access the practice this way. This is below the national average which is 50%. In the GP survey results, 19% described their experience of making an appointment as good compared to the national average of 54%. The practice was the largest practice in the town where it is located. Due to a new housing estate nearby, Poplar Grove Practice was experiencing an increase in new patients as they were registering an average of 45 new patients per week. This has significantly increased demand for appointments at this practice.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 27.2% response rate.
Overall experience was good
Confidence interval 23.9%–68%Experience of contacting the practice was good
Confidence interval 20.1%–64.2%Last appointment met the patient’s needs
Confidence interval 48.4%–89.3%Healthcare professional was good at listening
Confidence interval 52.1%–91.3%Healthcare professional treated the patient with care and concern
Confidence interval 49.9%–89.9%Patient had confidence and trust in the healthcare professional
Confidence interval 59.2%–95%Reception and administrative team were helpful
Confidence interval 32.3%–78.9%Contacting the practice by phone was easy
Confidence interval 3.2%–37.5%Contacting the practice through its website was easy
Confidence interval 16.6%–65.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Poplar Grove Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 February 2019GoodCQC rating history
18 February 2016GoodCQC rating history
3 April 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.