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GP practice · independent evidence profile

Cookham Medical Centre

Lower Road, Cookham Rise, Maidenhead, Berkshire, SL6 9HX

CQC location 1-560376292NHS organisation code K81042
Current overall CQC ratingGoodAssessment dated 16 May 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressLower Road, Cookham Rise, Maidenhead, Berkshire, SL6 9HX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Thames Valley Integrated Care Board

ODS code K81042. Data refreshed 31 August 2026.

Location and contact

Lower Road, Cookham Rise, Maidenhead, Berkshire, SL6 9HX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Cookham Medical Centre

Assessment dated 16 May 2025. Published 28 July 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. People were positive about how they accessed care and treatment and the overall quality of the care they received. Specifically, feedback sourced from the National GP Patient Survey regarding access and patient experience was higher when compared to local and national averages. For example: 78% of respondents found it easy to get through to the practice by telephone. This was higher when compared to the local average (46%) and the national average (50%). 84% of respondents described their overall experience of the practice as good. This was higher when compared to the local average (70%) and the national average (74%).

The practice promoted and monitored patient feedback that was collected via the NHS Friends and Family Test results. We reviewed the most recent responses collected and verified from May 2025 (230 responses), April 2025 (224 responses) and March 2025 (265 responses). Using the combined responses from the last 3 months (719 responses), 687 responses (96%) rated the service received at the practice as either ‘Good’ or ‘Very Good’.

GP Patient Survey 2026

What registered patients reported

106 completed questionnaires · 29.9% response rate.

73%

Overall experience was good

Confidence interval 66.3%–78.8%
72.9%

Experience of contacting the practice was good

Confidence interval 66.2%–78.7%
90.7%

Last appointment met the patient’s needs

Confidence interval 85.7%–94.1%
90.5%

Healthcare professional was good at listening

Confidence interval 85.4%–93.9%
86.1%

Healthcare professional treated the patient with care and concern

Confidence interval 80.4%–90.4%
92.5%

Patient had confidence and trust in the healthcare professional

Confidence interval 87.8%–95.5%
76.2%

Reception and administrative team were helpful

Confidence interval 69.6%–81.7%
65%

Contacting the practice by phone was easy

Confidence interval 57.9%–71.4%
50.7%

Contacting the practice through its website was easy

Confidence interval 42.8%–58.5%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Cookham Medical Centre

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

4 July 2016Inspected but not ratedCQC rating history
14 May 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.