Registered from 1 April 2013.
GP practice · independent evidence profile
The Barnabas Medical Centre
Girton Road, Northolt, Middlesex, UB5 4SR
CQC location 1-559846295NHS organisation code E85127
A registered address may be where care is managed rather than delivered.
ODS code E85127. Data refreshed 31 August 2026.
Location and contact
Girton Road, Northolt, Middlesex, UB5 4SR
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Well-led
This service is well-led
Safe
This service is safe
Responsive
This service is responsive
Caring
This service is caring
Effective
This service is effective
Latest published evidence
Ongoing Assessment for The Barnabas Medical Centre
Assessment dated 15 January 2024. Published 5 June 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The practice had positive data from their in house patient surveys that were yet to reflect in the National GP patient survey. The national GP survey results had shown an overall decline in patient satisfaction since 2018. Patients contacting the practice via telephone had decreased by 49%. There had been a 28% decline in patient satisfaction since with appointment times offered. Overall patient experience of making an appointment had declined by 27%. Appointment times offered showed a decline in patient satisfaction by 28%. In response, the provider had asked patients for feedback and made changes to access. Positive data about access had been collated in the past 6 months that showed patient satisfaction was increasing month on month. There was an annual practice patient survey completed by the patient participation group that was then collated and the provider completed an action plan of improvement areas. All proposed changes to be implemented were then sent for patient review, with further survey data collected to ensure the patient voice drove these changes. Staff were given opportunities to give feedback weekly for their input into all practice changes.
GP Patient Survey 2026
What registered patients reported
116 completed questionnaires · 24.6% response rate.
Overall experience was good
Confidence interval 49.9%–68%Experience of contacting the practice was good
Confidence interval 41.5%–60.4%Last appointment met the patient’s needs
Confidence interval 70.7%–86.4%Healthcare professional was good at listening
Confidence interval 70.8%–86.5%Healthcare professional treated the patient with care and concern
Confidence interval 65.5%–82.3%Patient had confidence and trust in the healthcare professional
Confidence interval 79%–92.4%Reception and administrative team were helpful
Confidence interval 61.9%–79%Contacting the practice by phone was easy
Confidence interval 21.2%–38.4%Contacting the practice through its website was easy
Confidence interval 36.2%–58.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Barnabas Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
10 June 2019GoodCQC rating history
26 March 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.