Registered from 1 April 2013.
GP practice · independent evidence profile
St Margaret's Medical Practice
St Margarets Medical Practice, 237 St Margarets Road, Twickenham, TW1 1NE
CQC location 1-559846073NHS organisation code E85007
A registered address may be where care is managed rather than delivered.
ODS code E85007. Data refreshed 31 August 2026.
Location and contact
St Margarets Medical Practice, 237 St Margarets Road, Twickenham, TW1 1NE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for St Margaret's Medical Practice
Assessment dated 18 December 2025. Published 4 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. For instance, 66% of patients reported it was easy to get through to this GP practice by phone, compared with local and national averages of 60% and 53%. In addition, 95% felt their needs were met during their last general practice appointment, exceeding the average locally and nationally of 89% and 90%. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as promoting PPG membership through recorded telephone messages while patients waited and installing a bike rack outside the practice. We received few comments from patients via Give Feedback on Care forms. Feedback reflected a range of experiences, including positive comments about high‑quality, timely care, as well as concerns about difficulties booking appointments through the practice total triage system.
GP Patient Survey 2026
What registered patients reported
75 completed questionnaires · 17.1% response rate.
Overall experience was good
Confidence interval 52.5%–94%Experience of contacting the practice was good
Confidence interval 49.4%–92.8%Last appointment met the patient’s needs
Confidence interval 61.2%–97.8%Healthcare professional was good at listening
Confidence interval 56.8%–96.2%Healthcare professional treated the patient with care and concern
Confidence interval 57.6%–96.5%Patient had confidence and trust in the healthcare professional
Confidence interval 60.3%–97.5%Reception and administrative team were helpful
Confidence interval 71%–99.8%Contacting the practice by phone was easy
Confidence interval 47.1%–92.4%Contacting the practice through its website was easy
Confidence interval 24.9%–80%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of St Margaret's Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
16 November 2017GoodCQC rating history
27 March 2017GoodCQC rating history
27 April 2016Requires improvementCQC rating history
5 September 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.