Registered from 1 April 2013.
GP practice · independent evidence profile
The Brooke Surgery
20 Market Street, Hyde, Cheshire, SK14 1AT
A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code P89002. Data refreshed 19 October 2026.
Location and contact
20 Market Street, Hyde, Cheshire, SK14 1AT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is exceptionally well-led
Latest published evidence
Ongoing Assessment for The Brooke Surgery
Assessment dated 9 April 2026. Published 17 September 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG were able to share views from patients and felt that these views were sometimes taken on board and actions may be taken to improve services following feedback. People gave mixed feedback with over half being positive and the remaining having mixed views of the service. National GP Patient Survey results from January to April 2026 showed us that the service was not performing as well as other services in the local area with regards to equity in access. The service was below the local average for treating people with kindness and compassion. Friends and Family test results shared with us by the provider showed us that 96% of patients would recommend the practice to friends and family.
GP Patient Survey 2026
What registered patients reported
90 completed questionnaires · 19.4% response rate.
Overall experience was good
Confidence interval 31.1%–87.9%Experience of contacting the practice was good
Confidence interval 36.2%–91.4%Last appointment met the patient’s needs
Confidence interval 49.1%–97.8%Healthcare professional was good at listening
Confidence interval 41.5%–94.8%Healthcare professional treated the patient with care and concern
Confidence interval 38.6%–93.3%Patient had confidence and trust in the healthcare professional
Confidence interval 50.1%–97.9%Reception and administrative team were helpful
Confidence interval 46.4%–96.4%Contacting the practice by phone was easy
Confidence interval 17.3%–77%Contacting the practice through its website was easy
Confidence interval 23.6%–86.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of The Brooke Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.