Registered from 1 April 2013.
GP practice · independent evidence profile
Wellington Medical Practice
The Health Centre, Victoria Avenue, Wellington, Telford, Shropshire, TF1 1PZ
CQC location 1-558986350NHS organisation code M82039
A registered address may be where care is managed rather than delivered.
ODS code M82039. Data refreshed 31 August 2026.
Location and contact
The Health Centre, Victoria Avenue, Wellington, Telford, Shropshire, TF1 1PZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is not always responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Wellington Medical Practice
Assessment dated 21 October 2024. Published 27 February 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Since the last assessment, the practice had improved access and took action to enhance people's experiences. These improvements had resulted in a significant reduction in call waiting times and enhanced availability of appointments. Patient feedback with regards to access was negative within the most recent national GP survey. However, we noted that these results pre-dated the provider's improvements they had made to improve access arrangements.
The Care Quality Commission (CQC) had received negative feedback from some people about accessing the practice and difficulty getting an appointment. The practice had also received some negative feedback via their complaints route. However, the practice’s own quality review demonstrated more positive feedback from patients since the implementation of the new systems.
GP Patient Survey 2026
What registered patients reported
116 completed questionnaires · 30.2% response rate.
Overall experience was good
Confidence interval 39%–69.9%Experience of contacting the practice was good
Confidence interval 37.2%–68.8%Last appointment met the patient’s needs
Confidence interval 62%–89.2%Healthcare professional was good at listening
Confidence interval 64.9%–90.8%Healthcare professional treated the patient with care and concern
Confidence interval 60.5%–88.2%Patient had confidence and trust in the healthcare professional
Confidence interval 64.9%–91%Reception and administrative team were helpful
Confidence interval 52.9%–82.5%Contacting the practice by phone was easy
Confidence interval 11.8%–39.6%Contacting the practice through its website was easy
Confidence interval 35.9%–71.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Wellington Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Family planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 December 2023Requires improvementCQC rating history
9 October 2018GoodCQC rating history
19 September 2017GoodCQC rating history
28 January 2016Requires improvementCQC rating history
1 August 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.