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GP practice · independent evidence profile

Burnside Surgery

Navigation Park, Waters Meeting Road, Bolton, Lancashire, BL1 8TT

CQC location 1-558964369NHS organisation code P82025
Current overall CQC ratingGoodAssessment dated 22 November 2018
Active registrationRegistered

Registered from 1 April 2013.

Registered addressNavigation Park, Waters Meeting Road, Bolton, Lancashire, BL1 8TT

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Greater Manchester Integrated Care Board

ODS code P82025. Data refreshed 31 August 2026.

Location and contact

Navigation Park, Waters Meeting Road, Bolton, Lancashire, BL1 8TT

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

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GP Patient Survey 2026

What registered patients reported

124 completed questionnaires · 21.6% response rate.

86.5%

Overall experience was good

Confidence interval 81.7%–90.1%
86.8%

Experience of contacting the practice was good

Confidence interval 82%–90.4%
89.3%

Last appointment met the patient’s needs

Confidence interval 84.9%–92.5%
90.5%

Healthcare professional was good at listening

Confidence interval 86.2%–93.5%
90.9%

Healthcare professional treated the patient with care and concern

Confidence interval 86.7%–93.9%
93.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 89.5%–95.8%
96.1%

Reception and administrative team were helpful

Confidence interval 92.8%–97.9%
74.7%

Contacting the practice by phone was easy

Confidence interval 68.9%–79.7%
87%

Contacting the practice through its website was easy

Confidence interval 78.4%–92.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Burnside Surgery

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

3 December 2015GoodCQC rating history
22 November 2018Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

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Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.