Registered from 1 April 2013.
GP practice · independent evidence profile
Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, BS2 0AN
CQC location 1-558155440NHS organisation code L81089
A registered address may be where care is managed rather than delivered.
ODS code L81089. Data refreshed 31 August 2026.
Location and contact
Hassell Drive, Easton, Bristol, BS2 0AN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Lawrence Hill Health Centre
Assessment dated 10 July 2025. Published 12 January 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
Limited feedback from people was positive about the quality of their care and treatment however, people said they struggled to get a routine appointment. Recent results from the 2025 National GP Patient Survey were lower than the local and national averages. For example, 52% of responders said they had a good overall experience of contacting the practice compared with 70% of responders locally and nationally. There was a patient participation meeting which was open to any patient to attend and share their views of the service. We asked the practice to share a link with people so they could share their feedback with CQC, but we did not receive an increase in feedback.
GP Patient Survey 2026
What registered patients reported
90 completed questionnaires · 13.6% response rate.
Overall experience was good
Confidence interval 56.9%–79.5%Experience of contacting the practice was good
Confidence interval 52.3%–76.6%Last appointment met the patient’s needs
Confidence interval 70.1%–90.3%Healthcare professional was good at listening
Confidence interval 73.7%–92.5%Healthcare professional treated the patient with care and concern
Confidence interval 67.2%–88.3%Patient had confidence and trust in the healthcare professional
Confidence interval 80.8%–96.3%Reception and administrative team were helpful
Confidence interval 70.2%–89.9%Contacting the practice by phone was easy
Confidence interval 17.2%–40.9%Contacting the practice through its website was easy
Confidence interval 40.6%–70.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Lawrence Hill Health Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 September 2022Requires improvementCQC rating history
12 September 2019Requires improvementCQC rating history
22 October 2015GoodCQC rating history
23 April 2015GoodCQC rating history
11 December 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.