Registered from 1 April 2013.
GP practice · independent evidence profile
Old Fletton Surgery
Rectory Gardens, Old Fletton, Peterborough, Cambridgeshire, PE2 8AY
CQC location 1-557796043NHS organisation code D81029
A registered address may be where care is managed rather than delivered.
ODS code D81029. Data refreshed 6 September 2026.
Location and contact
Rectory Gardens, Old Fletton, Peterborough, Cambridgeshire, PE2 8AY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Old Fletton Surgery
Assessment dated 19 March 2024. Published 26 July 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
In the 2023 National GP Patient Survey, the practice’s data for access was generally below average, but not statistically significantly. Based on the National GP Survey data, patient satisfaction in the practice has been declining since 2021.
The practice had made changes to try to improve access since the last national survey.
The majority (67%) of the patient feedback we received was positive and the practice told us that ad hoc feedback it received was usually positive, with no recent formal complaints about access.
However, we also heard about difficulties with access to care. The practice had not carried out any recent survey/patient feedback exercise and had no patient participation group at the time of the assessment.
GP Patient Survey 2026
What registered patients reported
117 completed questionnaires · 32.6% response rate.
Overall experience was good
Confidence interval 69.2%–87.2%Experience of contacting the practice was good
Confidence interval 64.1%–83.5%Last appointment met the patient’s needs
Confidence interval 81.2%–95.1%Healthcare professional was good at listening
Confidence interval 74%–90.7%Healthcare professional treated the patient with care and concern
Confidence interval 74.8%–91.3%Patient had confidence and trust in the healthcare professional
Confidence interval 85%–97.1%Reception and administrative team were helpful
Confidence interval 83.6%–96.4%Contacting the practice by phone was easy
Confidence interval 47.9%–69.6%Contacting the practice through its website was easy
Confidence interval 51.6%–78.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Old Fletton Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 November 2019GoodCQC rating history
15 November 2018Requires improvementCQC rating history
10 October 2016GoodCQC rating history
25 April 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.