Registered from 1 April 2013.
GP practice · independent evidence profile
Dr Watson & Partners
Carleton Glen, Pontefract, West Yorkshire, WF8 1SU
CQC location 1-557719153NHS organisation code B87011
A registered address may be where care is managed rather than delivered.
ODS code B87011. Data refreshed 1 September 2026.
Location and contact
Carleton Glen, Pontefract, West Yorkshire, WF8 1SU
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr Watson & Partners
Assessment dated 17 December 2025. Published 22 January 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Overall, people were positive in respect of how responsive the service was to meeting their care and treatment needs. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were generally satisfied with services. Results from the National GP Patient Survey for 2025 showed that 95% of 114 responses felt their needs were met during their last general practice appointment compared to local and national averages of 90%. Results regarding the ability to contact the practice were mixed with 63% of respondents finding it easy to contact the practice via the website (local average 50% and national average 51%), whilst only 40% of respondents found it easy to contact the practice via the telephone (local average 51% and national average 53%). However, it is recognised that this figure of 40% for ease of telephone contact has improved significantly from the figure of 21.5% achieved during our last inspection of the service in 2023. NHS Friends and Family Test results were very positive with 97% of respondents over the last 12 months rating the practice as good or very good. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how the provider listened to them, and gave an example of how they worked together to produce and distribute a simple guide to patients on how to access appointments.
GP Patient Survey 2026
What registered patients reported
107 completed questionnaires · 27.7% response rate.
Overall experience was good
Confidence interval 48.8%–77.1%Experience of contacting the practice was good
Confidence interval 42.5%–71.6%Last appointment met the patient’s needs
Confidence interval 75.4%–95.5%Healthcare professional was good at listening
Confidence interval 67.1%–90.9%Healthcare professional treated the patient with care and concern
Confidence interval 65.4%–89.6%Patient had confidence and trust in the healthcare professional
Confidence interval 67.9%–91.4%Reception and administrative team were helpful
Confidence interval 63.5%–88.3%Contacting the practice by phone was easy
Confidence interval 21.9%–50.6%Contacting the practice through its website was easy
Confidence interval 39%–73.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr Watson & Partners
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
26 January 2024GoodCQC rating history
19 November 2015OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.